J’adore Hair Palace aims to please all. In the event that you are not completely satisfied with a service, please inform stylist at the time of your service before leaving salon or within 48 hours after your service has been performed ,if there are any issues that arise  after ! I will gladly make every effort to reschedule you to come back ,and resolve any problems you may have, by fixing issue at no extra charge to you . My goal is to make sure you leave the salon satisfied . Please be sure style is to your desired look Before leaving salon . Unfortunately, there are NO cash refunds on our services or products.  all sales are final. No monetary refunds or returns will be given. Thank you!